Privacy Policy

1. Introduction

Welcome to rootstockco (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website at www.rootstockco.store (the “Site”). By using the Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect information that identifies you personally, such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment details (processed by third‑party payment providers)

2.2 Non‑Personal Information

We also collect data that does not directly identify you, including:

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Pages visited and time spent on the Site

3. How We Use Your Information

We use the collected information for the following purposes:

• To process orders, payments, and deliveries.
• To communicate order status, respond to inquiries, and provide customer support.
• To send marketing communications, if you have opted in.
• To improve the Site, develop new products, and personalize your experience.
• To comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We may share your information with:

• Service providers that perform functions on our behalf (e.g., shipping, payment processing, hosting).
• Legal authorities when required by law or to protect our legal rights.
• Business partners in connection with a merger, acquisition, or sale of assets, provided they agree to protect your data.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can manage or disable cookies through your browser settings, but some features of the Site may not function properly.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data, subject to legal exceptions.
• The right to object to or restrict certain processing activities.
• The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Effective Date”. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (206) 902-6332
• Address: 472 North Highland Road, Seattle, Washington 98144, United States